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Return policy

If you wish to return an unwanted item, you have the right to withdraw within 14 days of delivery and receipt of the order, provided the product has not been opened or damaged.

You can download the letter of withdrawal in the attachment below, fill it and send it us with acknowledgment of receipt. All refunds will be made by the payment method used to pay for your purchase.

Return Policy Form

If the delivered product does not correspond to the original order, we commit ourselves to send you the ordered article without additional charges or to refund you as soon as possible.

For any information or question, do not hesitate to contact us at the following address: